Training isn’t a work perk, its essential operational risk mitigation
I’ve been thinking a bit about training at work recently, largely in the context of having spent the last twenty years working for US technology companies. I think effectively all of these companies made a pretty big mistake — they viewed training of employees as a perk much like vacation, book budgets, or t-shirts. They advertise their training programs as part of their recruitment process, and just like other perks they’re cut when times get a bit grim. However, that’s not actually why employers should train their people. We train people so that they have the skills they need to do their jobs — especially when things get real and aren’t working out to plan.
There are definitely industries who have good examples of this sort of risk reduction training done well — airlines and the military both engage in regular training activities that ensure that when things get exciting the people know what to do. This includes leaders being trained on how to make decisions that are likely to result in the desired outcomes.